An exciting opportunity has arisen for an experienced Customer Service Team Leader to join the world's leading international insurance & reinsurance brokers.
You will be required to lead, motivate, coach, develop & manage a team to meet all targets & deliver the highest quality of service. You will also be responsible for planning workloads, creating improvements in current methods, setting targets & addressing issues.
If you have experience of managing people in a call centre and enjoy the challenges of managing a team, I want to hear from you - call Sandi on 0121 352 4428