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Hays Banking Jobs


Posted by: Hays Banking
View all jobs from Hays Banking
Address: St Phillips House
4 St Phillips Place
Birmingham
B3 2SL
Contact Details: 0121 230 1495
Date Posted 17th Jul 2008
Reference Code:
View Since Posting: 93
Salary: £14,300 +
Vacancy Location: Birmingham
Full Description:
My Client a leasing bank is looking for 10 Telephone Service Advisor to work in their Coventry office.

Your duties will include:
·Taking inbound calls and making outbound calls to customers
·Take personal responsibility for resolving customer Queries
·Deciding on the best course of action for customer finances
·Ensuring you maximise cross-selling opportunities
·Communicating clearly to colleagues in processing
·Updating customer accounts and systems of any changes
·Working towards targets and deadlines

Requirements
·Must be able to pass a credit search (No ccjs, defaults or bankruptcy)
·Must be able to provide references for last 3 years (no disciplinary or dismals)
·Must have customer and sales experience

Benefits
·15% pension scheme
·10% profit share
·Bonus
·Career Progression
·Paid Training
·Opportunity to study further qualifications in banking ( Cemap, FPC etc. )