| Posted by: | Hays Banking |
| View all jobs from Hays Banking | |
| Address: | St Phillips House 4 St Phillips Place Birmingham B3 2SL |
| Contact Details: | 0121 230 1495 |
| Date Posted | 17th Jul 2008 |
| Reference Code: | |
| View Since Posting: | 93 |
| Salary: | £14,300 + |
| Vacancy Location: | Birmingham |
| Full Description: | |
| My Client a leasing bank is looking for 10 Telephone Service Advisor to work in their Coventry office. Your duties will include: ·Taking inbound calls and making outbound calls to customers ·Take personal responsibility for resolving customer Queries ·Deciding on the best course of action for customer finances ·Ensuring you maximise cross-selling opportunities ·Communicating clearly to colleagues in processing ·Updating customer accounts and systems of any changes ·Working towards targets and deadlines Requirements ·Must be able to pass a credit search (No ccjs, defaults or bankruptcy) ·Must be able to provide references for last 3 years (no disciplinary or dismals) ·Must have customer and sales experience Benefits ·15% pension scheme ·10% profit share ·Bonus ·Career Progression ·Paid Training ·Opportunity to study further qualifications in banking ( Cemap, FPC etc. ) |
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