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Receptionist/AdministratorView Job details:
| Posted by: | Try Temps Ltd |
| View all jobs from Try Temps Ltd | |
| Address: | Suite A2, Bizspace Business Park Kings Road, Tyseley Birmingham B11 2AL |
| Contact Details: | 0121 693 3311/0121 693 3322 |
| Date Posted | 5th Aug 2008 |
| Reference Code: | Adam Banking |
| View Since Posting: | 92 |
| Salary: | 14,000 |
| Vacancy Location: | Birmingham B11 2AL |
| Full Description: | |
| KEY PURPOSE OF THE JOB To support the used car retail sales team by ensuring all customer visiting or phoning the used car retail site are dealt with in an efficient and professional manner. ACCOUNTABILITIES To ensure all customers visiting the used car retail site are dealt with in an efficient and professional manner. Assist the sales team by ensuring all overflowed telephone calls are answered within departmental guidelines and appropriate messages and taken and duly passed to the relevant person. Administration of any e-mail enquires from customers. Assisting the sales team with sending additional information to perspective customers via post and e-mail. In conjunction with the Web Administrator assisting with implementing new vehicles onto the website. Provide additional support to Vehicle Remarketing Administrators as required. KEY COMPETENCIES Providing excellent customer service Team working Attention to detail Using information effectively Self motivation Managing the customer relationship Key skills/knowledge/experience Must be customer focused, self motivated, tenacious but equally service led. Needs to be numerate, literate, accurate and able to work under pressure. Should possess good communication skills and telephone manner, be computer literate and a team player. Experience of using relevant computer programmes, specifically Microsoft Outlook, Word, Excel, Picture Manager and general website awareness. |
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