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CUSTOMER SERVICE / SALES EXECUTIVE
This job has expired, and cannot be applied for.
- Posted By: Try Temps Ltd
- Address:
- Contact: 0121 693 3311/0121 693 3322
- Date Posted: 16th Sep 2008
- Salary: £16K-£25K (DEPENDENT ON EXPERIENCE)
- Location: Birmingham (Hall Green, Shirley, Solihull )
- Reference Code:
- Views Since Posting: 92
- Full Description:
Job Profile: Customer Service / Sales Executive
Role: To exceed client expectations in the delivery of our services, in nothing other than a positive, ‘can do’ manner, so that the client is delighted not only with what you have done, but the way in which you have done it
Responsible to: Reporting to your Branch Manager, you are also responsible to the clients, insurers, your colleagues and the company
Skills Required: Excellent communication and interpersonal skills, combined with the ability to learn quickly, organise yourself efficiently, think imaginatively and work well under pressure at all times
Principal Duties:
-To respond quickly and effectively to client requests relating to their insurance policies
-To arrange insurance cover as agreed with client
-To develop a positive relationship with the client and show them where they can obtain better value on other insurances they hold
-To ensure relationships with insurers are enhanced through your professionalism
-To follow Branch procedures to protect the client, us and the insurer
-To ensure all relevant information is given to the client as required
-To take responsibility for your personal development in terms of understanding the policies, procedures, the legal and regulatory framework and to share this knowledge with your colleagues
-To ensure you act in accordance with current regulatory procedures
-As a committed member of the Branch team, you must be flexible and adaptable in terms of whatever may be required of you
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