Customer Relations Advisor required for busy department, Investigating a variety of complaints and compensation claims, you'll negotiate an agreeable solution with the customer to achieve a win-win situation for all.
You'll be a persuasive communicator and negotiator with a professional telephone manner with excellent letter writing skills. Ideally your customer service experience in a complaint-handling role should ensure you have all of this.
You'll also need a variety of PC skills, including basic knowledge of programs such as Word and Excel.
So if you’re interested in working for a company who appreciates their employees, offers an amazing package and a whole host of exciting incentives, then call Lisa on 0121 352 4432 to find out more! (agy)