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Sales Advisor
This job has expired, and cannot be applied for.
- Posted By: Time Recruitment Solutions Ltd
- Address:
- Contact: 0870 777 4845
- Date Posted: 7th Oct 2008
- Salary: £16000 - £20000 per annum + OTE 40000
- Location: Manchester
- Reference Code: 1004677-031008-SD
- Views Since Posting: 27
- Full Description:
Job Description
Job title:Debt Advisor
Department:Debt Advisor
Responsible to:Advisor Team Leader
Responsible for:N/A
Purpose of Role
To convert all potential leads generated by the Call Centre into sales using effective sales techniques and relevant compliance practices.
______________________________________________________________________________________
Main Duties and Responsibilities
1.To generate business equal to or in excess of target set for month.
2.To sell the Financial Debt Management Programme/IVA/Trust deed/ Think banking account to prospective clients over the telephone.
3.To maximise the client database by converting every lead potential.
4.To provide the best possible advice to clients regarding their profile and to the level of compliance expected by the business.
5.To ensure that computer records and all pre-sale documentation is distributed to the client.
6.Prepare and administer internal documentation in preparation for a client joining the programme.
7.To complete client calls where no or insufficient documentation has been received.
8.To act in professional and competent manner when conducting business on behalf of the department.
9.To administer advisor diaries and work flows within the given timescales.
10.Deal with queries from clients during the programme opening process.
11.To ensure that all targets are met within the specified time scale.
12.To maximise the potential of a conversion into a 1st payment, by ensuring that all the paperwork is accurate and complete.
13.To maximise the potential of agreed business by utilising effective sales techniques.
14.Maintaining excellent compliance scores.
15.To undertake any other duties that reasonably falls within the scope of this job.
The above list of job duties is not exclusive or exhaustive and the post holder will be required to undertake such tasks as may reasonably be expected within the scope of the role
Person specification
Job title: Advisor
Department:Advisor
Essential Criteria
1.Excellent communication skills
2.Driven, ambitious and motivated
3.Excellent communication and listening skills
4.Customer focused- dedicated to deliver highest standard of customer care
5.Punctual smart and reliable
6.Responsible and professional attitude
7.Target and results driven
8.Flexible enough to work variety of shifts/hours
9.Ability to work under pressure
10.Computer literate
11.Ability to work on own and also as part of a Team
Desirable Criteria
12.Previous sales experience
13.Previous experience of working in a call centre
14.Proven record of hitting targets
15.Strong rapport building skills
16.Good organisational skills
17.Ability to quickly take on board new skills and knowledge
18.Proactive works on own initiative
How do I apply?
Stephen Davidson
Time Recruitment Solutions Ltd
The Old Mill
8 Loom Street
Manchester
M4 6AN
Tel - 08707774844
Fax - 08707774846
s.davidson@time-recruitment.com
Job reference - 1004677-031008-SD
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